@INPROCEEDINGS {10748, author={F.N. Neves and S. Pedro and S.S. Soares and P.A. Assunção and F.T. Tavares}, doi={}, booktitle={Conf. on Telecommunications - ConfTele}, title={Quality model for monitoring QoE in VoIP services}, year={2011}, month={April}, volume={1}, pages={1-4} }Create and download bib file